Privacy Policy

Privacy Policy

Last Updated: October 31, 2023

At Drop Gear, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, mailing address, phone number, and other information you provide when contacting us, creating an account, or making a purchase.

  • Non-Personal Information: This includes information that does not personally identify you, such as your IP address, browser type, and cookies. We may use cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders and requests.
  • To provide customer support and respond to inquiries.
  • To improve our website, services, and user experience.
  • To send you updates, promotions, and newsletters if you opt-in to receive them.
  • To meet legal and regulatory requirements.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors and shipping partners.

  • Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following choices regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your account or contacting us directly.

  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

  • Cookies: You can manage your cookie preferences through your browser settings.

6. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us, and we will take appropriate measures to delete it.

7. Currency Conversion 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The date at the top of the policy indicates the last update. We encourage you to review this policy regularly to stay informed about our privacy practices.

8. Contact Us

If you have questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us.

Thank you for trusting Drop Gear with your personal information. We are dedicated to safeguarding your privacy and providing you with a secure and enjoyable experience.